PCC Equips North-East Staff with Human Rights-Based Investigation Skills

In a significant move to enhance its service delivery, the Public Complaints Commission (PCC) has concluded a comprehensive two-day training for its staff in the North-East geopolitical zone. 

The capacity-building workshop, supported by MUTLATECH CONCEPTS LIMITED CONSULTANTS focused on instilling a Human Rights-Based Approach to Investigation.

Held simultaneously from the 25th to the 26th of November 2025 in Yobe, Borno, and Adamawa states, the training aimed to equip PCC personnel with the advanced knowledge, practical skills, and ethical framework required to conduct investigations that are both effective and firmly aligned with international human rights standards.

In his welcome address at the Damaturu venue, PCC Commissioner Hassan Garba Katuzu emphasized the direct link between staff development and the Commission's mandate. "Investing in the skills of our staff is fundamental to ensuring thorough investigations, proper complaint handling, and institutional accountability," he stated.

The training utilized a participatory methodology, blending theoretical presentations with hands-on group exercises and robust discussions. This approach ensured participants could translate principles into practice.

Mr. Aliyu, a supervisor from the Commission’s Abuja headquarters, expressed satisfaction with the engagement in Yobe State and urged attendees to implement the newly acquired knowledge in their daily work.

Feedback from participants was overwhelmingly positive, with many noting that the workshop had sharpened their investigative skills, broadened their understanding of human rights obligations, and prepared them to operate more effectively and responsibly.

The training was facilitated by a team of seasoned resource persons across the three states.Samira Ahmed and Jamila Shuaibu in Yobe; Zainab Ajimi Badu and Dr. Usman Waziri in Borno; and Hauwa Usman Aliyu and Dr. H. A. Jalo in Adamawa.

The PCC anticipates that the outcomes of this intensive training will serve as a cornerstone for improving the overall quality of its investigations and, consequently, strengthening public trust in its role as a critical ombudsman institution.